INDUSTRIES
StopGiving30%ofEverySaletoAmazonandFlipkart
You built a great Kerala product — spices, Ayurveda formulations, Kasavu textiles. But between marketplace commissions, advertising wars, and return logistics, your margins are vanishing. If your D2C brand is stuck at 500 orders a month, we help you break through without burning cash on ads.
You are doing everything — sourcing products, managing inventory, handling customer complaints, packing orders at midnight. And after Amazon or Flipkart takes its 25-35% cut, your actual profit per order is painfully thin. You know you need to build your own brand and drive direct sales, but between running the business and trying to figure out SEO, Instagram, and email marketing, nothing gets the attention it deserves. Kerala has some of India's most in-demand products — Malabar spices, Ayurveda skincare, coir products, organic produce — with buyers in the US, EU, and Gulf willing to pay premium prices. But you are stuck selling through marketplaces that eat your margins and own your customer relationships. With 1,600+ projects and nearly two decades of experience, Haben works with D2C founders and e-commerce businesses in Kerala to shift revenue from marketplace dependency to direct channels. We build systems using Shopify, Razorpay, WhatsApp Business catalogs, and Google Shopping that put you in control of your customer relationships and your margins.
CHALLENGES
Key E-commerce Challenges
Obstacles facing growing e-commerce businesses — and how to overcome them.
Marketplace Commissions Are Eating Your Margins
Every Amazon and Flipkart order costs you 25-35% in commissions, advertising, and logistics fees. You are essentially renting your customers. When the marketplace decides to promote a competitor or change its algorithm, your revenue drops overnight and you have zero control. For Kerala spice and Ayurveda brands where raw material costs are already high, these commissions make scaling nearly impossible.
Your Shopify Store Gets No Traffic
You built a beautiful D2C website but it sits there collecting digital dust. Nobody finds it on Google. Your Instagram brings likes but not purchases. You have tried running ads, but the cost per acquisition keeps climbing while the returns shrink. Meanwhile, international buyers searching for "Malabar pepper" or "Kerala coconut oil" are finding your competitors instead.
Cart Abandonment Is Bleeding Revenue
Over 70% of your shoppers add products to cart and leave without paying. That is not a traffic problem — it is a conversion problem. You have no exit-intent triggers, no automated WhatsApp recovery messages, no personalised email sequences that bring them back within the hour. Every abandoned cart is revenue you already earned the attention for and then lost.
SOLUTIONS
How Haben Solves E-commerce Challenges
AI-powered solutions for growing e-commerce businesses.
Direct Channel Growth Engine
We build organic traffic to your Shopify store through product SEO, Google Shopping feed optimisation, and content that ranks for what your customers actually search — "buy Malabar cardamom online," "organic Kerala coconut oil." Our AI systems create product descriptions, buying guides, and comparison content that bring buyers directly to your website — no marketplace commissions involved.
WhatsApp Commerce That Converts
We set up WhatsApp Business catalogs, automated cart abandonment recovery, and post-purchase follow-ups through WhatsApp. In India, WhatsApp is where your customers live — especially Kerala's Gulf NRI diaspora during Onam and Vishu. Our systems turn WhatsApp from a chat app into a sales channel with Razorpay payment links built right in.
International Export E-commerce
Kerala's spices, Ayurveda products, and organic produce have premium international demand. We build Shopify stores with USD/EUR/GBP pricing, international SEO targeting buyers in the US, UK, EU, and Gulf, and automated order management for cross-border shipping from Kochi. You capture the 30-50% premium that international buyers pay for authentic Kerala products.
Retention and Repeat Purchase Automation
Acquiring a customer once is expensive. We build automated email and WhatsApp sequences that drive repeat purchases — reorder reminders for spices, personalised recommendations, and loyalty rewards. Brands we work with typically see repeat purchase rates jump from 15% to 35% within six months.
FAQ
Frequently Asked Questions
Everything you need to know about our AI services.
Yes. We build complete international e-commerce systems — Shopify stores with multi-currency pricing, international SEO targeting spice buyers in the US, UK, EU, and Gulf, and automated order management for exports from Kochi. Kerala's cardamom, pepper, and cinnamon have premium global demand that most exporters do not capture digitally. Book a free scaling audit and we will map your international path.
Not at all. 500 orders means you have product-market fit. That is exactly when you should invest in organic growth before CAC spirals. With 1,600+ projects behind us, we have helped brands at every stage — from first 100 orders to thousands per day.
Those are core tools in our stack. We integrate WhatsApp Business for customer communication and commerce, Razorpay for seamless payments, and connect everything to your Shopify or custom store. No enterprise software — just tools founders actually use.
Kerala's Gulf diaspora drives massive seasonal spikes during Onam, Vishu, and wedding seasons. We build targeted campaigns reaching NRIs in UAE, Saudi Arabia, Oman, and Kuwait with Kerala products, gift delivery services, and seasonal promotions. Book a free AI audit to see how much NRI revenue you are leaving on the table.
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