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LEAD CAPTURE / CANADA

Lead capture services for Canadian businesses

Haben shortens the path from a buyer's first question to a reply that actually helps. We trim the form, confirm every request lands in the right inbox or CRM and pass along the answers your staff need for that first call.

ENQUIRY EXAMPLEOffer - Ask - Deliver - Reply
ENQUIRY PATHAsk, receive and replyFORM: TEST / FIT: REVIEW
OFFERBuyer question
ASKRequired details
DELIVERRequest received
REPLYResponsible person
FORMTESTErrors and success
FITREVIEWSuitable requests
REPLYCHECKTime and ownership

CANADA / YOUR PROJECT

An enquiry only counts when someone can receive and answer it.

We set up contact steps that collect just enough detail, then send every request straight to the staff member who handles it.

01 / PROJECT CONSIDERATION

A long list of required fields scares off a serious buyer, while a name and email alone leave sales guessing. For each offer we pick the few answers that let your staff reply properly, and save the rest for the call.

02 / PROJECT CONSIDERATION

Quebec buyers often enquire in French. We set up an English and a French form that send each request to staff who reply in that language.

SOFTWARE SAVINGS

Where do enquiries get lost before your team can reply?

We send a test request through the button, the form and the inbox to a real reply. It shows which questions buyers answer easily and which ones fit better in the first call.

01

What must a buyer know before sending this form?

02

What must sales know before it can reply properly?

03

What happens when delivery fails or a request needs a follow-up question?

04

Who answers each request, and where do unanswered ones show up?

LEAD CAPTURE SERVICES

We turn an interested visit into a clear first enquiry.

We make the page, form, responsible person and first reply work together for each good enquiry.

Landing page clarity

A good-fit buyer cannot see how to ask about the offer.

We write the page so buyers see what happens after they enquire: who replies, in English or French, and what they get.
Booking and Call Routing

A sent request never reaches someone who can respond.

We check delivery and give each request a responsible person, using your current sales tools where they reliably show what needs a reply.
Lead Qualification

The first contact gathers too little context or asks for details buyers do not have yet.

We agree the minimum questions needed for a proper reply, apply clear fit rules and let staff review requests the rules cannot settle.
Follow-Up Triggers

A buyer waits because nobody remembers the next agreed reply.

We set a reminder for the responsible person and respect the buyer’s contact preferences and CASL consent before any automated follow-up.

HOW IT WORKS

How we put lead capture into practice.

We start with one offer and its page, form and first reply. We tighten the wording and the questions, then route each request to the staff member who owns it. You get the new contact path plus test runs that show every request arriving complete.

01

Map

We trace a test request from the click, to the form, to the automatic receipt and the reply.

02

Capture

The form asks only the questions needed at this stage and explains errors without losing what the buyer typed.

03

Route

Each request arrives tagged with the page or campaign it came from, where known, in the right inbox.

04

Measure

We review completed submissions, fit and time to reply, and keep failed deliveries and unresolved requests visible.

WHY HABEN

Every good-fit enquiry gets a clear route to a reply.

We ask only what starts the right conversation. Our AI tools help word the offer, the form questions and the next step, and feedback from sales tells us whether the requests are a good fit.

PlanStart with a specific problem

We start with the enquiry step where most buyers drop off.

BuildWe agree what the work includes

We agree the form fields, the routing and who replies first.

CheckMeasure a real result

We check that the page, form and staff handover work as one journey.

SERVICE QUESTIONS

Answers for Canadian buyers comparing lead capture services.

What comes out of a starter project?

You get the agreed changes to the form or page, delivery tests and a working route to the staff member who replies. We also hand over a one-page note your staff can use when a request goes missing.

What do you need from us for the first call?

Very little: a link to your current contact page and a note on which time zones your sales staff cover. That tells us when replies can go out and where requests wait overnight.

Will we need a new form tool or CRM?

We start with the form, inbox and CRM already in place. Only if lost messages, missing logins or a broken link stop reliable follow-up do we set out the choices and the cost before suggesting anything new.

How do we settle the scope and the fee?

The scope lists each copy, form and routing change on one page, so you see exactly what is included. The fee is agreed in writing before work starts.

INTRO MEETING

We make the first enquiry easier to send.

In a short call we look at your contact page together and point out the first change that would bring more complete requests to your team.

Discuss the first step →