AI AGENTS / CANADA
AI Agent Development for Canadian Businesses
Give customers clear answers and stop staff chasing the same information. Haben builds AI agents for Canadian businesses, with checked knowledge, the tool connections they need and a quick hand-off to a colleague.
ASSISTANT TESTAnswer · Check · Handover
CANADA / YOUR PROJECT
Every conversation should reach a clear next step.
For Canadian firms whose sales and service staff repeat the same answers daily.
A tour operator's agent can explain trip options and what each booking includes before a guest picks a date. A product supplier's agent can collect sizes and quantities before sales quotes. We build the agent around that real decision, so visitors are not asked the same questions twice.
Our trained marketing models help us pick clear explanations and enquiry questions. For a customer-facing agent, that means people understand your offer in English or French and reach the right person.
SOFTWARE SAVINGS
Share your know-how without answering every question yourself.
Buyers comparing two packages often stall before the quote form. Our assistant walks them through the differences, notes their budget and timing, and files the request so your sales staff never re-type it.
What must a buyer understand before they ask you for a quote?
Which details would let staff give a complete first reply?
Which tasks should the agent finish inside the tools you already use?
Which conversations need a specialist from the very first message?
AI AGENT SERVICES
An agent role that fits the work.
An assistant that greets website buyers works differently from one that helps staff find a policy or summarises the morning's tickets. We give each one its own job, its own records and its own tests.
Customers wait on hold just to find service details or check an order.
Your staff field the same order-status and booking questions all day. We set up an agent that reads those answers from your files, and passes the full chat to a person when a case needs judgement.Buyers browse the pricing page, then close the tab without asking.
Instead of a blank contact form, the agent asks about size, budget and timing, then drops a ready quote request into your CRM. Your sales staff open it and reply the same day.Staff stop colleagues to find instructions, product facts or the next step in a task.
We create an internal assistant that finds the right instruction and shows where it came from. When it fits, it drafts a task or update for the person responsible.Gathering background material leaves little time to weigh it up.
We build a briefing assistant that gathers linked background on an agreed question. Your team can open each link, check dates and settle conflicting details before deciding.HOW IT WORKS
What we build, connect and test for you.
First we write down the one job the agent will do and gather the files it needs. Your staff try real customer questions, and we teach them to correct any answer in minutes.
Define a clear result
We read the questions your team actually receives. Together we choose the role, the information it needs and what the customer or employee should get done.
Knowledge and connections, prepared by us
We tidy your price sheets and policy notes into one place the agent reads from. Staff confirm anything that commits the business, such as a refund or a delivery date.
Test whole conversations
We feed the agent odd cases: two products at once, a request missing a postal code, a question your files never cover. Then we open its CRM entries and confirm a colleague can carry on.
Go live and improve the answers
Staff learn to edit an answer the moment a price or policy changes. Each month we set qualified enquiries and closed tickets against the time spent fixing answers and the monthly running bill.
HOW WE MEASURE RESULTS
Results measured beyond the number of chats.
Each month you see how many chats ended with a correct answer and how many became quote requests sales could use. Flagged replies show staff where a policy note needs an edit.
For a sales assistant, we review whether each enquiry holds enough detail for a quick, complete reply and whether it fits your offer.
For a support or internal assistant, we check answer accuracy, finished tasks and the time spent correcting or passing them on.
We weigh content upkeep and running costs against those results before the agent takes on more work.
SERVICE QUESTIONS
Answers for Canadian buyers comparing AI agents.
Will an assistant bring us more qualified enquiries?
Often, yes. A buyer who gets a straight answer at night is still interested in the morning. We hand sales a short summary of the need, budget and timing, so the first call starts with a real offer.
What does agent development include?
You get a written job description for the agent, the chat flow, tidied knowledge files, the links to your tools, test results and staff training. We also list the monthly software bill and how answers get edited. The fee is fixed in writing first.
Can the agent use our website and customer records?
Most CRMs, inboxes and booking tools already allow a simple link, so we start there. When a new tool would genuinely help, the written proposal names it, the monthly bill and who keeps it running.
What does the agent do when it is stuck?
It admits it does not know and books a callback or hands over to staff. Before launch we break it on purpose with outdated prices and dropped connections. Refunds, discounts and promises stay with your people.
INTRO MEETING
What would a good assistant do for your customers or team?
On a short call you tell us which questions eat most of your team's day. Send a handful of real customer messages and the replies you sent back. We then put the build, the links to your tools, the test plan, the fee and the monthly running bill in writing.